Accessible Queue
With Accessible Queue, guests who have an illness or disability can avoid waiting in the physical line for our attractions.
The service was previously called Queue Priority.
Demand is particularly high for our most popular rides and haunted houses, and queues may occur even when using the Accessible Queue. For this reason, Return Time will be introduced in 2026. The list further down this page shows which rides and haunted houses require a Return Time.
Return Time helps reduce crowding and create a fairer system, so that more guests can enjoy a smooth and positive experience in the park. The goal is a better guest experience for everyone.
Read more about Return Time further down the page.
To gain access to Accessible Queue, you need to show a signed certificate from Liseberg at Guest Services.
If you have a digital certificate added in the Liseberg app, you can also show it at any of the entrance ticket booths.
You will find the certificate and more information further down the page.
Return Time
This year, you need to book a Return Time for the following rides and haunted houses:
Please note that the time you book is the earliest possible ride time. You do not need to be at the attraction at that exact time. You can ride at any time after the stated time.
7
AeroSpin
Balder
FlumeRide
Helix
Kraftverket
Kållerado
Lisebergbanan
Loke
Luna
Mechanica
Nattsvart på Gasten
Rabalder
Skogen
Stormvåg
Valkyria
Vinden
Zombie
The other attractions do not require a Return Time. For those, you go directly to the entrance for Accessible Queue and show your wristband.
Certificate for accessible queue
If you require Accessible Queue access, you need to present a signed certificate from Liseberg when you arrive at Liseberg Park. Click the button further down the page to view the certificate.
The certificate should be shown at Guest Services, located at the North and South entrances.
International attendant cards and the EU Disability Card are also accepted.
The certificate is valid for three years from the date it was signed.
Questions and answers about accessible queue
- Return Time booking for Accessible Queue
Why don’t you have Return Time only during peak season?
It is not always possible to know in advance how many guests will come on a particular day. That is why it is clearer to have the same system throughout the season. Then you always know what applies.
Why are you changing the name of the system?
With the introduction of Return Time booking, the previous name, Queue Priority, no longer reflects how the system works.
The system has never been about letting guests skip ahead of others in the queue. Its purpose has always been to offer an alternative to waiting in a physical queue.
That’s why we feel Accessible Queue is a better name for the system.
What’s the difference between waiting for a booked Return Time and standing in a queue?
The difference is that you don’t have to wait in a physical queue. Instead, you’re free to do other things while you wait, such as enjoy rides that don’t require a Return Time, grab an ice cream or play some games.
What happens if I don’t arrive at exactly my booked Return Time?
No worries. You can go on the ride at any time after your booked Return Time. The booking will remain active until a member of staff scans the QR code on your wristband.
Do I need my own phone to use Return Time booking?
No.
If you don’t have your own phone, someone in your group can make the booking for you by scanning the QR code on your wristband. Your Return Time is linked to your wristband, not the phone.
How long will I need to wait for my ride?
The wait time for Accessible Queue is based on the current wait time in the regular queue.
For example, if the regular queue has a wait time of 20–30 minutes, your Accessible Queue wait time will be around 20 minutes. This means the Accessible Queue wait time will usually be slightly shorter.
On your phone, you can see the earliest time you can go on the ride and how much longer you have to wait.
Will my day be more restricted if I can only book one ride at a time?
No, quite the opposite. With only one booking at a time, you don’t need to plan as far ahead.
What happens if the technology isn’t working?
If you experience any technical issues, speak to the team at Guest Services and they’ll help you. Guest Services can be found at both the North and South Entrances.
Good to know and tips!
You don’t need to go on the ride at exactly your booked Return Time. You can ride at any time after your booked time.
You can only book one ride at a time. You can book a new Return Time once you’ve completed your ride.
If you change your mind, you can cancel your booking.
Enjoy other rides that don’t require a Return Time while you wait.
Play a game or try your luck at one of the prize wheels.
Stop for something to eat or drink at one of the park’s cafés or restaurants.
Take a break in one of the park’s quieter areas.
What do I need to do?
Download and print the certificate.
Ask an authorised person to sign the certificate.
Bring the signed certificate with you to Liseberg.
Show the certificate at Guest Services.
Our staff will provide you with an Accessible Queue wristband and explain how it works.
Who can sign the certificate?
A person who is familiar with your illness or disability can sign the certificate.
The person must work in healthcare, support services, or education.
Signing the certificate is voluntary. The rules may vary depending on where in Sweden or Europe you live. Therefore, Liseberg cannot guarantee that everyone will be willing to help with the certificate.
The following people can sign the certificate:
Health care professionals (e.g. doctor, nurse, psychologist, welfare officer, physiotherapist, occupational therapist, speech therapist)
Special needs instructor/teacher/classroom assistant from special needs school/preschool/school
Support pedagogue, accommodation supporter
Assistance company
How many people can join my Accessible Queue?
You may bring up to 3 people with you on the ride.
Everyone in the group must have a valid ticket for the attraction you are going to ride.
How does it work at the rides?
Go to the Accessible Queue entrance. It is often located at the exit. The ride’s page on liseberg.se or in the Liseberg app shows where the entrance is.
Talk to the staff at the ride. They will help you.
Where is Accessible Queue valid?
Accessible Queue is valid for Liseberg’s rides.
You also need a ticket for the ride itself.
Accessible Queue does not apply in other areas of the park, such as:
restaurants
wheel of fortune games and other games
other activities
Do I need to show the certificate every time I visit Liseberg Park?
The first time you visit Liseberg, you’ll need to bring your completed certificate.
You can show it on your phone or bring a printed copy, as long as all the information is clearly visible.
Once Guest Services has approved your need for Accessible Queue, they can help you register a three-year pass in the Liseberg app.
The pass confirms that you are eligible for an Accessible Queue wristband. You’ll find more information in the terms on the certificate.
Once you’re registered in the Liseberg app, you can collect your Accessible Queue wristband on future visits from:
The ticket desks at the North and South Entrances
Guest Services at the North and South Entrances
The pass is valid for three years from the date the certificate was signed.
My certificate says Queue Priority, not Accessible Queue. Is it still valid?
Yes, your certificate is still valid.
The certificate is valid for three years from the date it was signed. It doesn’t matter whether your certificate says Queue Priority or Accessible Queue.
When your certificate expires, or if you download a new one, it will use the new name, Accessible Queue.