Frequently asked questions

You pick up your tickets outside the entrance to Liseberg Park. Our pre-purchase machines are located at both entrances to Liseberg Park. Just pick them up, attach the ride pass to your wrist, and then it’s straight into the park without queues. Simple as that!

If you have only ordered entry, the QR code in your order confirmation serves as the ticket. On-site, you scan the code directly at one of the entrances.

Yes, there are manned entrance ticket booths as well as machines in the park that sell ride passes, ride coupons, pentathlon tickets, and more. See all tickets and prices.

No, you do not need to book your visit in advance. But you always get the best price at liseberg.se.

If you are unable to pay or purchase online, you are welcome to buy your tickets at Guest Service which are located at both North and South Entrance.

With the Duo pass, a child can bring any adult per ride, perfect for adults who want to take turns riding with the child. Adults and children taller than 110 cm need to purchase an admission ticket in addition to the Duo pass.

We no longer have Express Pass. Now we have a virtual queue

Buy the annual pass of your choice by logging in to My Liseberg in the Liseberg app or at liseberg.se. Select Give as a gift and enter the recipient’s email address. The recipient can then activate the pass in the Liseberg app.

Choose a gift certificate to print

All annual passes (Gold Pass, Gold Pass Kanin, Liseberg Pass, Liseberg Pass Senior and Liseberg Pass DUO) are valid for 12 months from the activation date. Remember that your pass must be activated within 3 months of purchase, after which the pass will be activated automatically. In the Liseberg app, you can see the last valid date.

When you buy a new Liseberg Pass or Gold Pass, it is automatically registered to the email you provided when you paid with Klarna. Try logging into My Liseberg with that address instead, and your tickets will be there. From there, you can send your annual pass to another email if you want.

If you still can’t find your annual passes, you can always contact our customer service at 031-400 100 or [email protected]

If you buy or already have one of our annual passes, you get the exclusive benefit of being able to buy tickets for Live at Liseberg 24 hours before general sale when concert tickets are released.

To access any current pre-sales, log in to My Liseberg in the Liseberg app or on liseberg.se and select My pre-sales & benefits.

The annual pass has probably been registered to the email address you used when paying with Klarna. Do the following:

1. Log in to My Liseberg in the app with the same email you used for the Klarna purchase

2. Go to “My Liseberg” in the app

3. Click on the annual pass you wish to manage

4. Click on “Manage access to the pass”

5. Click to “Add person”

6. Enter the email address for the Liseberg account that you want to have access to the annual pass.

7. The recipient can log in to My Liseberg and find the pass there.

8. Now the Liseberg Pass / Gold Pass should also be on this account, ready to be used.

The easiest and most convenient way is to buy and activate in the Liseberg app. That way, you always have the pass with you on your mobile.

If you need help purchasing a digital annual pass or want a plastic card, you are welcome to visit Guest Services at the North and South entrances. The Liseberg Pass Senior can also be purchased and activated at the entrance cashier.

Liseberg Passes and Gold Passes are personal after activation. Therefore, you can only give away an annual pass before it has been activated.

Yes, the Liseberg Pass Senior can be purchased in the Liseberg app. It is also possible to buy at Guest Service at the North or South entrance, where you can also get a regular card to keep in your wallet if you do not wish to use the app.

ou need to be 65 years or older. If you buy your Liseberg Pass Senior at the Guest Service on site, a valid ID and a photograph are required. If you buy your pass in the app, you need to be prepared to show identification at the entrance.

Yes, anyone born in 1961 or earlier is eligible to buy Liseberg Pass Senior. Please show identification when purchasing at a staffed cashier in the park.

Yes, buy the Liseberg Pass Senior in the Liseberg app and click on “Give as a gift”. The recipient then activates the pass by logging into “My Liseberg” in the app and provides their name and age. Only those who are 65 years or older may use the Liseberg Pass Senior – the owner must be prepared to show ID at the entrance.

No, there is no limit to how many Gold Passes we have for sale during 2024. However, we reserve the right to temporarily pause sales if we have too high capacity pressure on our attractions. This is to maintain high guest satisfaction among all guests.

Free admission and free rides in Kaninlandet, Hissningen, Farfars bil, Fisketuren, and Skepp o´skoj during all open days of the park. Stay updated about our open rides and attractions prior your visit.

Refunds are only possible as long as the pass code is not activated and no later than three months from the purchase date. Refunds are made through our customer service

You can bring different people each time you visit Liseberg Park. It can be either an adult or a child, regardless of age.

Do I need to register the accompanying person?

The other person does not need to be registered, but you must enter Liseberg Park together through one of our entrances.

The Liseberg Pass Duo is personal and cannot be lent out.

Yes, there is no age limit for the Liseberg Pass Duo.

Up until park opening on your visit day, you can reschedule your visit free of charge. You can reschedule your tickets yourself through your booking confirmation until 18:00 the day before your visit; after that, you must contact our Customer Service for assistance.

For example: You have booked a park visit on June 15 (the park opens at 11:00), but you need to cancel/reschedule the visit. Until 17.59 pm on June 14, you can cancel or reschedule your visit free of charge through your booking confirmation. From 18.00 on June 14 until park opening on June 15 at 10.59 am, you can reschedule free of charge by contacting our Customer Service.

If you want to cancel the tickets after 17.59 on June 14, you can do so until park opening at 10.59 am on June 15 by contacting our Customer Service and paying an administration fee of 20% of the canceled value.

Up until 18:00 the day before your park visit, you can cancel your tickets through your booking confirmation free of charge. After that, until park opening, you can do so by contacting our Customer Service and paying an administration fee of 20% of the canceled value. After this, cancellations are not possible.

For example: You have booked a park visit on June 15 (the park opens at 11:00), but you need to cancel/reschedule the visit. Until 17:59 on June 14, you can cancel or reschedule your visit free of charge through your booking confirmation. From 18:00 on June 14 until park opening on June 15 at 10.59 am, you can reschedule free of charge by contacting our Customer Service.

If you want to cancel the tickets after 17:59 on June 14, you can do so until park opening at 10.59 am on June 15 by contacting our Customer Service and paying an administration fee of 20% of the canceled value.

The price depends on the date of your visit. Dates with lower demand, such as a weekday in May, are offered at a lower price. Dates with higher demand, such as Saturdays, public holidays and bridge days, are priced higher.

Se prices for group tickets

From 18:00 on the day before your visit until the park opens on the day of your visit, cancellations can only be made by contacting Booking & Customer Service and are subject to an administration fee of 20% of the cancelled value. After the park opens, cancellations are no longer possible.

Changes to your booking can be made free of charge until the park opens on the day of your visit. After that, no changes can be made.

Yes, selected products are available at discounted group rates.

Unfortunately, we are unable to offer home delivery. Tickets and Ride Passes can be collected from any staffed ticket office at Liseberg’s Södra Entrén (South Entrance).

We do not offer a ready-made package for groups, so accommodation and park products need to be booked separately.

See recommended restaurants

Yes. If any student requires a personal attendant or access to the Accessible Queue, the relevant documentation must be completed before your visit.

We also recommend downloading the Liseberg app for access to the park map, ride queue times, virtual queues and more.

• We recommend bringing comfortable shoes that stay securely on your feet and are suitable for a full day of walking and standing.

• A power bank or phone charger is also a good idea. Power banks are available to rent at several locations in the park.

• Dress for the weather – but don’t worry, rain ponchos and sun hats are also available to buy in the park.

Yes, you’re welcome to bring your own food. There are several picnic places around the park.

Yes. Before you leave, ask one of our entrance hosts at the exit for help. They’ll stamp your hand so you can re-enter the park later that day.

Yes, then you just ask for a stamp on your hand at one of our entrances, and you are welcome back the same day.

Yes, you can arrive at Liseberg Park at different times even though you only have one QR code.

Upon arrival at Liseberg Park, you should go to a staffed cashier and inform them that you do not wish to collect the entire order. Then, the uncollected tikets will remain on the order and can be collected later.

For each collection, you must be able to show the QR code or your order number.

In case of heavy rain, sub-zero temperatures, or strong winds, some attractions may close, and during thunderstorms, the attractions in the upper park will close but will reopen once the thunderstorm has passed.

No, it is not allowed to bring dogs to the park. Exceptions for service dogs.

Yes, you can borrow both a wheelchair and a stroller from us. To book a wheelchair, please email [email protected]. Strollers are available for rent at the North Entrance for 50 SEK, plus a 50 SEK deposit fee which you will get back upon return.

Concert tickets for Stora Scenen (Main Stage) cost SEK 75, excluding admission. All concerts at Lilla Scenen (Small Stage) are included with park admission or your Annual Pass.

No, concert tickets cannot be cancelled.

You may bring a small bag into the concert area at Stora scenen (the main stage). Please note that bags must not exceed 40×40×20 cm. Make sure to measure your bag before arriving at the concert area.

No. The bag size restrictions only apply to concerts at the Stora scenen (Main stage). There are no bag size restrictions for concerts at Lilla scenen (Small stage)

Exceptions may be made for guests who need to bring a bag into the concert area for medical reasons. Exceptions may also be made for guests who use a walking frame or who are accompanied by children and need to bring a changing bag.

Permitted bags may be inspected by authorised staff before entry.

No, umbrellas, star prizes and other items that could obstruct the view, get in the way or cause injury to other concertgoers are not permitted in the concert area. This also applies to Lilla Live on sundays.

Yes. The same bag size restrictions also apply at Lisebergs Wärdshus and 1923 in connection with concerts at Stora Scenen (Main Stage). Bags must not exceed 40×40×20 cm.

There are a limited number of storage facilities in the park, and a fee applies per locker. Staffed storage is available at Norra Entrén (North Entrance), while lockers are available at Södra Entrén (South Entrance) and Kristallsalongen.

No, pushchairs are not permitted in the concert area. This also applies to Lilla Live on sundays.

No. Star prizes are larger than 40×40×20 cm and are therefore not permitted in the concert area at Stora Scenen (Main Stage). This also applies to Lilla Live on Sundays.

Bottles made from softer plastic, such as PET bottles or sports bottles, are permitted. Hard bottles made from materials such as metal or glass are not allowed inside the concert area.

You can refill your water bottle inside the concert area. Water and other drinks are also available to buy at our bars.