Fraud and security
We place great emphasis on security and having secure solutions for all our services so that you can feel safe as a guest. You can also help by protecting your login credentials and personal information. In this way, we create security together and reduce the risk of fraud.
Be aware of attempted fraud
We have received information about a possible leak of personal data in a booking system operated by one of our external providers. No payment or card details are affected.
At present, we have no information indicating that the data has been used for fraudulent purposes. However, we ask you to be extra cautious of emails, text messages or other communications asking you to click on links, provide personal information or make a payment.
Last updated: 27 October 2026
Protect yourself against fraud
Unfortunately, fraud has become increasingly common. Fraudsters are skilled at finding ways to trick people out of money, and anyone can be targeted. We actively work to maintain high security and reduce the risk of you being subjected to fraud. However, it is also important that you remain vigilant.
Tips and advice on how to protect yourself
Never disclose card details or personal information.
Be suspicious if you receive an email or SMS asking you to click on a link and provide sensitive information, such as codes and personal details. Never follow such instructions.
Use unique passwords for your most important services, such as your email, bank, and e-identification.
Never allow anyone to remotely control your computer or phone.
Report Scam SMS to number 7726
The police and mobile operators have jointly created a number where you can forward a suspected scam SMS. The number is 7726, which corresponds to the word SPAM on the keypad.