Rules for safety, conduct & comfort at Oceana Waterworld

These are the rules you need to know and follow when visiting Oceana Waterworld.

1. Safety

Oceana Waterworld is a place where all guests should feel safe and secure. To help us provide a safe environment for both guests and staff, you must follow these safety rules during your visit.

1.1. You must follow all safety instructions and any directions given by staff.

1.2. You must not knowingly put yourself or others at risk, for example by bypassing safety procedures.

1.3. Children under the age of 15 may only visit Oceana Waterworld when accompanied by an adult. Children under the age of 12 must remain within arm’s reach of an adult who is in the water throughout their visit (maximum three children per adult).

1.4. Children aged 15 and over may visit Oceana Waterworld without an adult.

1.5. You should only enter deeper pools if you are able to swim.

1.6. If you have a medical condition that staff may need to be aware of, it is your responsibility to inform a member of staff on site.

1.7. You are responsible for your valuables and are advised to store them in a locker. Liseberg is not responsible for lost or stolen items.

1.8. For everyone’s safety, Liseberg staff may ask to search your bag, provided that you consent to the search. If you do not consent to your bag being searched, you may be refused entry to Oceana Waterworld. If you are refused entry because you did not consent to a bag search, Liseberg may refund your Oceana Waterworld products, provided that you have not already used them.

2. Conduct

To ensure that everyone has a safe and enjoyable experience at Oceana Waterworld, it is important to show consideration for others and follow the rules of conduct. The following rules are intended to maintain a safe and orderly environment at Oceana Waterworld.

2.1. You must not disturb public order or interfere with staff in their efforts to maintain order.

2.2. You must comply with all applicable laws and local regulations.

2.3. Photography and filming are prohibited in changing rooms, showers and other areas where guests change clothes or may reasonably expect privacy. When taking photographs or filming elsewhere, you must only include members of your own group.

2.4. Photography or filming on rides and attractions is only permitted with staff approval.

2.5. You must not attempt to jump queues or misuse or tamper with the wristband issued to you at the entrance.

2.6. You may not bring your own food or drink into Oceana Waterworld. Food and drink purchased on site may only be consumed in designated areas.

2.7. You must not be visibly intoxicated while at Oceana Waterworld.

2.8. You must not wear clothing or display symbols that may be considered offensive to other guests or staff. Liseberg reserves the right to determine what is or may be considered offensive.

2.9. Oceana Waterworld is a cashless venue. RFID wristbands are used to open lockers and doors and to make purchases. Your wristband should be treated as a valuable item and kept safe. A fee of SEK 300 will be charged if an RFID wristband is lost.

2.10. Pushchairs must be left in designated areas and may not be brought into Oceana Waterworld.

3. Wellbeing and comfort

Oceana Waterworld should be a welcoming and enjoyable place for guests of all ages. To help create a pleasant environment for everyone, please follow these rules during your visit.

3.1. You must shower thoroughly without swimwear before entering the pools at Oceana Waterworld. Soap or shampoo must be used to wash your entire body, including your hair, armpits and genital area.

3.2. You should only swim at Oceana Waterworld if you are in good health.

3.3. You must wear approved swimwear made from Lycra, polyester, nylon, PBT or LXA. Underwear and swimwear made from cotton are not permitted at Oceana Waterworld.

3.4. Children who wear nappies must wear reusable swim nappies. Disposable swim nappies are not permitted at Oceana Waterworld.

3.5. Guests who normally use incontinence products must wear products specifically designed for use in swimming pools while at Oceana Waterworld.

3.6. Smoking is only permitted in designated smoking areas. This also applies to e-cigarettes and similar products.

3.7. Please be aware that staff of all genders work in changing rooms and shower areas.

3.8. Please avoid wearing perfume while at Oceana Waterworld.

If you do not comply with these rules on safety, conduct and wellbeing, you may be asked to leave Oceana Waterworld. If you are asked to leave, Liseberg will not provide compensation or refunds for products you have purchased.