General Booking Terms and Conditions – Corporate Events, Events and Conferences

Introduction

Liseberg AB (hereinafter referred to as the “Company”) rents out venues for trade fairs, dinners, parties, congresses, conferences, exhibitions and similar events. The Client undertakes to read and comply with these General Terms and Conditions and to communicate them to all relevant parties, including the Client’s subcontractors.

The Client is the party renting one or more venues from the Company. For payment terms, cancellation terms and any other matters not covered by these General Terms and Conditions, please refer to the confirmation between the parties and the Company’s cancellation terms.

Move-in and move-out

Access to the venue is provided as agreed with the Company. The Client has access to the venue from the date and time specified in the confirmation.

All items brought into the Company’s premises by the Client must be removed no later than the specified date and time. If this requirement is not met, the Company may remove the items at the Client’s expense and risk.

The Client may not borrow equipment or furnishings belonging to the Company without permission. Permanent installations, including lighting, sound equipment and structures, may only be adjusted with the Company’s approval. Any adjustments must be restored to their original condition before departure. If this is not done, a handling fee will be charged for restoring the installation. If you are unsure about anything, please always ask a member of staff.

Posters and signage

Materials and posters may only be displayed on exhibition stand walls or in other designated areas. Tape may only be used in designated areas. The Client will be liable for any damage resulting from failure to comply with these requirements.

Any string, wire or similar materials used for hanging items must be removed by the Client before vacating the venue. If this is not done, a handling fee will be charged.

Alcohol and food and beverages

In accordance with Swedish alcohol legislation, all alcohol served must be purchased by the holder of the licence to serve alcohol (the Company). Alcoholic beverages may therefore under no circumstances be brought onto the premises or consumed if they have not been supplied by the Company. This applies both during set-up and dismantling and during the event itself.

All food and beverages must be served by the Company. The Client may not provide or serve its own food or beverages without the Company’s prior written approval.

Deliveries

Deliveries may arrive no earlier than the agreed move-in date. Any delivery arriving before this date must have been approved by the Company in advance. Otherwise, the Company reserves the right to refuse the delivery. The same applies to deliveries arriving after the agreed time.

Goods delivered by road should be addressed to:

Centrallagret Liseberg AB
Lisebergsgatan 8
412 63 Göteborg
Telephone: +46 (0)31 400 100

There is no loading dock, forklift assistance or lift available. All goods must be brought in through the goods entrance or another agreed location.

Due to limited space, storage of empty packaging, containers or similar items must always be agreed in advance.

Cleaning and waste

The Company provides general cleaning of the venues. General cleaning refers to normal cleaning and does not include, for example, heavy-duty cleaning following construction or similar work.

The Client is responsible for the necessary cleaning of its own equipment, exhibits, exhibition stands and similar items.

The Company normally handles waste generated by the Client. Normal waste means an amount that can be accommodated in one 10 m³ container. If the volume exceeds this amount, the additional cost will be charged to the Client.

The Client is responsible for ensuring that rubbish and empty packaging are disposed of in the container outside the goods entrance. Failure to do so will result in a handling fee.

Additional cleaning services can be ordered before arrival, such as exhibition stand cleaning or cleaning following stand construction.

Sound

All rehearsals, sound checks and performances must be presented to the Company by the Client for approval before the event takes place.

The Client must also comply with the maximum sound levels applicable at Liseberg. Sound engineers, DJs and any other relevant parties must be informed of the applicable policy. For further information, please refer to the separate sound policy.

Extract from the policy: The organiser must ensure that music is kept at a level where no guests are exposed to sound levels exceeding 115 dBA maximum or 100 dBA equivalent continuous sound level. These requirements are intended to prevent hearing damage.

Security

Liseberg has its own security centre, and all security services must be ordered and provided by Liseberg. Security services must be booked before the event and will be charged separately.

Fire safety

The venue is equipped with a fire alarm system that is automatically connected to the emergency services. All venues are fitted with automatic sprinkler systems.

If any activity could interfere with the fire alarm and/or sprinkler system, the Client must contact the Company for consultation. Failure to do so will result in the Client being charged any costs imposed by the emergency services in the event of a call-out.

Certain activities require approval from the emergency services well in advance of the event, for example indoor fireworks, changes to the permitted number of people or alterations to evacuation routes.

All passageways are considered evacuation routes. Evacuation routes, emergency exits (including the areas immediately outside them), firefighting equipment, fire alarm call points and signs must NEVER be blocked or obscured.

Suspended equipment

All lighting, sound and visual equipment installed or suspended at Liseberg must have a secondary safety attachment to prevent injury.

Any access platforms or lifts brought onto the premises must be approved and inspected. Diesel-powered lifts and forklifts are not permitted inside Liseberg’s venues.

Insurance and valuable property

The Client is responsible for and must insure all property brought into the Company’s premises.

In the event of theft or similar loss, the Company shall only be liable for the full value of the property where the Company has expressly agreed in writing to assume responsibility for it.

The Company has no strict liability for property stored on Liseberg’s premises. However, if the Company or its employees are found to have acted negligently or otherwise been at fault in connection with the loss of or damage to property, the Company shall be liable for the property concerned.

Force majeure

Strikes, lockouts, fire, significant restrictions in supplies or other circumstances beyond the Company’s control entitle the Company to terminate the Agreement without liability for damages.

Governing law and disputes

Any disputes concerning the interpretation or application of this Agreement shall be governed by Swedish law and determined by the Swedish general courts, with Gothenburg District Court as the court of first instance.

Any breach of the above provisions may result in removal from the Company’s premises. A person removed from the premises shall not be entitled to claim a refund of fees already paid or damages from the Company as a result.

Events outside regular opening hours

Construction work may be taking place within Liseberg Park when events are held outside the park’s regular opening hours.

External suppliers

The Client is free to book entertainment and technical services independently, but all external suppliers must be approved by Liseberg.

Entertainment

Where Liseberg has booked entertainment for an event, the booking may be cancelled in the event of illness affecting the artist or other circumstances beyond Liseberg’s control.

Costs in addition to the artist’s fee, including meals, accommodation and travel expenses, will always be charged to the Client.

Marketing

All public marketing of the event must be approved by Liseberg.

Any sponsors associated with the event must also be approved by Liseberg. When organising an event at Liseberg, the Client is not simply renting a venue but is also associated with a concept and a brand. Liseberg therefore reserves the right to determine what may be considered harmful to the Liseberg brand.

Damage

In the event of damage to Liseberg’s property beyond normal wear and tear, Liseberg reserves the right to subsequently charge the Client for any costs incurred as a result.

Liseberg reserves the right to remove from the premises anyone who behaves in a threatening manner towards staff or otherwise behaves inappropriately.

Late-payment interest

If the payment deadline is exceeded, the supplier is entitled to charge late-payment interest from the due date at the applicable reference rate plus eight percentage points.