Frequently asked questions

You pick up your tickets outside the entrance to Liseberg Park. Our pre-purchase machines are located at both entrances to Liseberg Park. Just pick them up, attach the ride pass to your wrist, and then it’s straight into the park without queues. Simple as that!

If you have only ordered entry, the QR code in your order confirmation serves as the ticket. On-site, you scan the code directly at one of the entrances.

Yes, there are manned entrance ticket booths as well as machines in the park that sell ride passes, ride coupons, pentathlon tickets, and more. See all tickets and prices.

No, you do not need to book your visit in advance. But you always get the best price at liseberg.se.

If you are unable to pay or purchase online, you are welcome to buy your tickets at Guest Service which are located at both North and South Entrance.

With the Duo pass, a child can bring any adult per ride, perfect for adults who want to take turns riding with the child. Adults need to purchase an entrance ticket in addition to the Duo pass.

We no longer have Express Pass. Now we have a virtual queue.

The concert tickets cost 75 SEK each. Please note that the entrance to Liseberg Park is not included and must be purchased separately.

No, admission to the park is not included when you purchase a concert ticket; it needs to be purchased separately

The easiest and most convenient way is to buy and activate in the Liseberg app. That way, you always have the pass with you on your mobile.

If you need help purchasing a digital annual pass or want a plastic card, you are welcome to visit Guest Services at the North and South entrances. The Liseberg Pass Senior can also be purchased and activated at the entrance cashier.

All annual passes (Gold Pass, Gold Pass Kanin, Liseberg Pass, Liseberg Pass Senior and Liseberg Pass DUO) are valid for 12 months from the activation date. Remember that your pass must be activated within 3 months of purchase, after which the pass will be activated automatically. In the Liseberg app, you can see the last valid date.

Liseberg Passes and Gold Passes are personal after activation. Therefore, you can only give away an annual pass before it has been activated.

When you buy a new Liseberg Pass or Gold Pass, it is automatically registered to the email you provided when you paid with Klarna. Try logging into My Liseberg with that address instead, and your tickets will be there. From there, you can send your annual pass to another email if you want.

If you still can’t find your annual passes, you can always contact our customer service at 031-400 100 or [email protected]

The annual pass has probably been registered to the email address you used when paying with Klarna. Do the following:

1. Log in to My Liseberg in the app with the same email you used for the Klarna purchase

2. Go to “My Liseberg” in the app

3. Click on the annual pass you wish to manage

4. Click on “Manage access to the pass”

5. Click to “Add person”

6. Enter the email address for the Liseberg account that you want to have access to the annual pass.

Now the Liseberg Pass / Gold Pass should also be on this account, ready to be used.

Yes, the Liseberg Pass Senior can be purchased in the Liseberg app. It is also possible to buy at Guest Service at the North or South entrance, where you can also get a regular card to keep in your wallet if you do not wish to use the app.

ou need to be 65 years or older. If you buy your Liseberg Pass Senior at the Guest Service on site, a valid ID and a photograph are required. If you buy your pass in the app, you need to be prepared to show identification at the entrance.

Yes, anyone born in 1960 or earlier is eligible to buy Liseberg Pass Senior. Please show identification when purchasing at a staffed cashier in the park.

Yes, buy the Liseberg Pass Senior in the Liseberg app and click on “Give as a gift”. The recipient then activates the pass by logging into “My Liseberg” in the app and provides their name and age. Only those who are 65 years or older may use the Liseberg Pass Senior – the owner must be prepared to show ID at the entrance.

No, there is no limit to how many Gold Passes we have for sale during 2024. However, we reserve the right to temporarily pause sales if we have too high capacity pressure on our attractions. This is to maintain high guest satisfaction among all guests.

Free admission and free rides in Kaninlandet, Hissningen, Farfars bil, Fisketuren, and Skepp o´skoj during all open days of the park. Stay updated about our open rides and attractions prior your visit.

Yes, if you have already purchased Gold Pass Mini, you can use it for 12 months from the activation date. Check the last valid date on your pass in the Liseberg app

Refunds are only possible as long as the pass code is not activated and no later than three months from the purchase date. Refunds are made through your booking confirmation.

You can bring different people each time you visit Liseberg Park. It can be either an adult or a child, regardless of age.

The other person does not need to be registered, but you must enter Liseberg Park together through one of our entrances.

Annual pass offers are linked to the pass holder, who can activate the offers. However, many offers also apply to a friend or companion, so keep an eye out to see what you can enjoy together.

The annual pass only includes entrance. Ride passes can be purchased separately online, at the ticket counter, or from a ticket machine.

The Liseberg Pass Duo is personal and cannot be lent out.

No, not at the moment.

Yes, there is no age limit for the Liseberg Pass Duo.

In light of the general security situation, Liseberg believes that a bag ban can further enhance safety at our public gatherings. Therefore, in consultation with the police, we have decided to implement a bag ban at Liseberg's Stora Scenen during concerts.

No. The bag ban only applies to those attending concerts at Stora Scenen. Concerts at Lilla Scenen are not subject to the bag ban.

All bags and purses are subject to the bag ban. Exceptions can be made for individuals who need to bring a bag for medical reasons. Exceptions are also made for those accompanied by children who need a diaper bag. Allowed bags must be inspected by authorized personnel before entry.

Wallets and small pouches that fit in a pocket are not included in the ban.

Yes, the bag ban also applies to the restaurants Lisebergs Wärdshus and 1923 in connection with concerts at Stora Scenen. If you have booked a menu package for a concert, we advise you to leave your bag at home.

Guests planning to visit the park and then attend a concert at Stora Scenen are advised not to bring any bags for the visit. Alternatively, you can use the available storage facilities in the park. Please note that a fee applies and the number of storage spaces is limited.

There are a limited number of storage spaces in the park, and a fee applies per locker. At the North Entrance, there is staffed storage. At the South Entrance and Kristallsalongen, there are storage lockers available.

We have a certain pricing to be able to distribute our guests more evenly over the season. The days that have historically been less well-attended have a lower price. By having four price levels for entry and ride passes, there is a greater choice depending on which day you wish to visit Liseberg Park. If you are flexible with your visit day, you have the opportunity to get a lower price.

Up until park opening on your visit day, you can reschedule your visit free of charge. You can reschedule your tickets yourself through your booking confirmation until midnight the day before your visit; after that, you must contact our Customer Service for assistance.

For example: You have booked a park visit on June 15 (the park opens at 11 am), but you need to cancel/reschedule the visit. Until 5.59 pm on June 14, you can cancel your visit free of charge, and until 11.59 pm, you can reschedule the visit yourself through your booking confirmation. From 12.00 am on June 15 until park opening at 10.59 am, you can reschedule free of charge by contacting our Customer Service.

If you want to cancel the tickets after 5.59 pm on June 14, you can do so until park opening at 10.59 am on June 15 by contacting our Customer Service and paying an administration fee of 20% of the canceled value.

Up until 6 pm the day before your park visit, you can cancel your tickets through your booking confirmation free of charge. After that, until park opening, you can do so by contacting our Customer Service and paying an administration fee of 20% of the canceled value. After this, cancellations are not possible.

For example: You have booked a park visit on June 15 (the park opens at 11 am), but you need to cancel/reschedule the visit. Until 5.59 pm on June 14, you can cancel your visit free of charge, and until 11.59 pm, you can reschedule the visit yourself through your booking confirmation. From 12.00 am on June 15 until park opening at 10.59 am, you can reschedule free of charge by contacting our Customer Service.

If you want to cancel the tickets after 5.59 PM on June 14, you can do so until park opening at 10.59 am on June 15 by contacting our Customer Service and paying an administration fee of 20% of the canceled value.

No, concert tickets cannot be canceled.

Yes, then you just ask for a stamp on your hand at one of our entrances, and you are welcome back the same day.

In case of heavy rain, sub-zero temperatures, or strong winds, some attractions may close, and during thunderstorms, the attractions in the upper park will close but will reopen once the thunderstorm has passed.

No, it is not allowed to bring dogs to the park. Exceptions for service dogs.

Yes, you can borrow both a wheelchair and a stroller from us. To book a wheelchair, please email [email protected]. Strollers are available for rent at the North Entrance for 50 SEK, plus a 50 SEK deposit fee which you will get back upon return.

Yes, you can arrive at Liseberg Park at different times even though you only have one QR code.

Upon arrival at Liseberg Park, you should go to a staffed cashier and inform them that you do not wish to collect the entire order. Then, the uncollected tikets will remain on the order and can be collected later.

For each collection, you must be able to show the QR code or your order number.